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Dr. Karen Stein is a lead survey methodologist with more than 15 years of research experience designing and pretesting surveys, conducting qualitative studies, and managing projects and programs. She has overseen teams designing and implementing methodologies, including 1:1 interviews, usability testing, and data analysis. She has made recommendations to major clients such as the Food and Drug Administration (FDA), Centers for Disease Control and Prevention, Census Bureau, Food and Nutrition Service, Internal Revenue Service, Bureau of Labor Statistics, and Department of Justice (DOJ).

Kristin Heck, JD, MBA, has more than 10 years of experience managing and directing technical teams in the development of digital solutions. Ms. Heck contributes her technical expertise to product development, coordinating the development of new technology solutions with IT engineers, developers, and cloud architects, and ensuring timely solution delivery. In addition, she often works closely with program leadership to set key solution objectives, manage the development and product roadmap, analyze customer feedback, and prioritize feature development.

Kirsten Schroeder is an executive with more than 15 years of experience in solution delivery, business development, account management, and sales. She has extensive experience leading development and delivery of digital, cloud, cognitive, risk management, and analytical solutions that enable clients to add value to business operations and improve market differentiation and customer satisfaction. She has worked with clients at the federal, state, and local levels to deliver mobile, analytics, Watson/cognitive, and cloud solutions.

Lori Hunter is a Project Management Professional and a Certified Scrum Master with 20 years of experience working in systems analysis, functional requirements analysis, user-centered design and user experience, database administration and design, and web design and development. Her projects and experience represent a range of complexities, including administrative and evaluation data collection and reporting systems analysis and visualization, clearinghouses, websites, technical assistance tracking, evaluation data collection, interactive online tools and libraries, communities of practice, and Section 508 compliance. She has been the lead project manager for several large CMMI-3 IT implementations. Her responsibilities have included directing project team personnel; managing scope, schedule, budget, and risk; ensuring contract compliance; and serving as the interface with the customer and customer stakeholders.

Benny Kil is a certified Project Management Professional (PMP) and a certified scrum master (CSM) with over 15 years of project and product management experience—working in business analysis and project delivery in the federal, state, and commercial areas with a focus on technology and digital processes. He has experience in leading multidisciplinary teams to deliver client requirements using agile methodologies (scrum and kanban). He is an experienced leader who can provide IT project and portfolio management oversight through the entire software development lifecycle (SDLC), including client management, business requirements elicitation, IT software development, quality assurance (QA)/quality control (QC), testing, and deployment. Kil has led projects with a variety of federal clients, including the Centers for Disease Control and Prevention (CDC), the Centers for Medicare and Medicaid Services (CMS), the Department of Homeland Security (DHS), the Federal Communications Commission (FCC), and the United States Department of Agriculture (USDA).

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