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TSPi Enhances Customer Experience with Farmers.gov
Project
The U.S. Department of Agriculture (USDA) faced the challenge of streamlining access to information, tools, and resources for farmers, ranchers, and landowners.
Adam Schaefer, M.P.H., M.B.A.
Expert
Adam Schaefer has over 16 years’ experience developing and managing environmental epidemiology research and evaluation projects. He is an expert in the health impacts of environmental exposures and has worked on both national and international projects, focusing on infectious disease, toxicology, health surveillance, and One Health. Before coming to Abt, Schaefer was a researcher at Florida Atlantic University. He has published numerous epidemiological studies in peer-reviewed journals.
Nora Connor, Ph.D.
Expert
Dr. Nora Connor is a data scientist at Abt Global, where she uses generative AI, cloud-based solutions, and automated workflows to improve data-driven decision-making for federal clients. Her clients include the Centers for Disease Control and Prevention (CDC) and the Centers for Medicare & Medicaid Services (CMS). As the business owner for Abt’s AI strategy, Connor leads the Data Science team developing MLOps, automated real-time data streaming, Infrastructure as Code, and responsible AI solutions. She works directly with vendors and market partners to identify use cases to bring the best AI technologies to the public sector.
Kristin Heck
Expert
Kristin Heck, JD, MBA, has more than 10 years of experience managing and directing technical teams in the development of digital solutions. Ms. Heck contributes her technical expertise to product development, coordinating the development of new technology solutions with IT engineers, developers, and cloud architects, and ensuring timely solution delivery. In addition, she often works closely with program leadership to set key solution objectives, manage the development and product roadmap, analyze customer feedback, and prioritize feature development.
Kirsten Schroeder
Expert
Kirsten Schroeder is an executive with more than 15 years of experience in solution delivery, business development, account management, and sales. She has extensive experience leading development and delivery of digital, cloud, cognitive, risk management, and analytical solutions that enable clients to add value to business operations and improve market differentiation and customer satisfaction. She has worked with clients at the federal, state, and local levels to deliver mobile, analytics, Watson/cognitive, and cloud solutions.
Lori Hunter
Expert
Lori Hunter is a Project Management Professional and a Certified Scrum Master with 20 years of experience working in systems analysis, functional requirements analysis, user-centered design and user experience, database administration and design, and web design and development. Her projects and experience represent a range of complexities, including administrative and evaluation data collection and reporting systems analysis and visualization, clearinghouses, websites, technical assistance tracking, evaluation data collection, interactive online tools and libraries, communities of practice, and Section 508 compliance. She has been the lead project manager for several large CMMI-3 IT implementations. Her responsibilities have included directing project team personnel; managing scope, schedule, budget, and risk; ensuring contract compliance; and serving as the interface with the customer and customer stakeholders.
Eduardo Castellon
Expert
Eduardo Castellon has two decades of experience helping public sector clients—from the U.S. Agency for International Development (USAID) and the U.S. Postal Service (USPS) to the Department of Housing and Urban Development—grow and refine their operations and impact. He has extensive experience delivering consulting expertise focused on artificial intelligence (AI), supply chain, procurement, financial management, and advanced analytics. His technological, consultative, and entrepreneurial skills help clients find new ways to address challenges ranging from affordable housing to homelessness to guaranteed income. He also has extensive expertise in technical assistance and implementation (TA&I) approaches. And his management experience includes developing high-performing teams through skills and career development and succession planning.
Benny Kil
Expert
Benny Kil is a certified Project Management Professional (PMP) and a certified scrum master (CSM) with over 15 years of project and product management experience—working in business analysis and project delivery in the federal, state, and commercial areas with a focus on technology and digital processes. He has experience in leading multidisciplinary teams to deliver client requirements using agile methodologies (scrum and kanban). He is an experienced leader who can provide IT project and portfolio management oversight through the entire software development lifecycle (SDLC), including client management, business requirements elicitation, IT software development, quality assurance (QA)/quality control (QC), testing, and deployment. Kil has led projects with a variety of federal clients, including the Centers for Disease Control and Prevention (CDC), the Centers for Medicare and Medicaid Services (CMS), the Department of Homeland Security (DHS), the Federal Communications Commission (FCC), and the United States Department of Agriculture (USDA).
Chanry Im
Expert
Chanry Im has more than 10 years of experience directing monitoring and evaluation and technical assistance for national health programs in Cambodia, working with government stakeholders from the peripheral, sub-national, and national levels. Trained as an epidemiologist, he also has experience in health management information systems (HMIS). His technical support to the Cambodian national tuberculosis (TB) program transformed the management of TB patient’s health data from a paper-based to web-based system for real-time data collection. His current focus includes working with the National Center for Parasitology, Entomology, and Malaria Control, the University of Puthisastra, and the U.S. President’s Malaria Initiative (PMI).
Responsible AI at Abt
Resource
Our AI solutions reflect our values, achieving the highest standards of ethics, quality, and trustworthiness.